Privacy Policy

Last updated: April 7, 2026

1. Introduction

This Privacy Policy describes how Sports Excitement LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with Level Up N Coming (“LVL,” the “Platform”). By using LVL, you agree to this Privacy Policy together with our Terms and Conditions.

2. Scope

This policy applies to information we process when you visit our website, use our apps, create an account, participate in jobs, learning, community, mentorship, messaging, or other features. It does not govern third-party sites or services that link from LVL; their privacy policies apply instead.

3. Information We Collect

3.1 Information you provide

  • Account and profile: name, email, password (hashed), phone number, location, photo, bio, skills, experience, education, portfolio materials, and similar professional profile data;
  • Jobs and hiring: résumé/CV, cover letters, application answers, employer account details, job descriptions, and recruiting communications;
  • Community and social: posts, comments, messages, group memberships, reactions, and media you upload;
  • Learning and mentorship: course activity, progress, session bookings, feedback, and communications with instructors or mentors;
  • Support and transactions: information you send to support, billing address, and payment details (payment card data is typically processed by payment processors, not stored by us in full);
  • Surveys and promotions: responses and eligibility information when you choose to participate.

3.2 Information collected automatically

  • Device and log data: IP address, device type, operating system, browser, approximate location derived from IP, timestamps, and referring URLs;
  • Usage data: pages viewed, features used, clicks, session duration, and similar analytics;
  • Cookies and similar technologies: as described in Section 7.

3.3 Information from others

We may receive information from employers, schools, partners, or other users (e.g., referrals, recommendations, or reports). We may combine it with information we already hold.

4. How We Use Information

We use personal information to:

  • Provide, maintain, secure, and improve the Platform;
  • Create and manage accounts; authenticate users;
  • Facilitate networking, jobs, applications, learning, community, and mentorship features;
  • Send transactional messages, service updates, and (where permitted) marketing—you may opt out of marketing;
  • Personalize content and recommendations;
  • Detect, investigate, and prevent fraud, abuse, and security incidents;
  • Comply with legal obligations and enforce our Terms;
  • Aggregate or de-identify data for analytics and product development.

Where the GDPR or similar laws apply, we rely on appropriate legal bases such as contract performance, legitimate interests (balanced against your rights), consent where required, and legal obligations.

5. How We Share Information

We may share information:

  • With other users according to your profile settings and the nature of the feature (e.g., public profile, job applications, group posts);
  • With service providers who assist us (hosting, analytics, email, customer support, payment processing, security) under contracts that require appropriate protection;
  • For legal reasons if we believe disclosure is required by law, subpoena, or government request, or to protect rights, safety, or property;
  • In corporate transactions such as a merger, acquisition, or asset sale, with notice where required by law;
  • With your direction or consent (e.g., connecting a third-party integration you authorize).

We do not sell your personal information for money as traditionally defined in all jurisdictions. Where “sale” or “sharing” is defined broadly (e.g., certain advertising cookies), we provide opt-out rights as required by law.

6. Data Retention

We retain information as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements. When retention is no longer necessary, we delete or anonymize data in accordance with our internal policies.

7. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies for session management, preferences, security, analytics, and (where applicable) advertising. You can control cookies through browser settings; blocking some cookies may limit Platform functionality.

8. Security

We implement technical and organizational measures designed to protect personal information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or receive a copy of your personal information;
  • Correct inaccurate data;
  • Delete certain information;
  • Object to or restrict certain processing;
  • Data portability where applicable;
  • Withdraw consent where processing is consent-based;
  • Lodge a complaint with a supervisory authority.

To exercise rights, contact us using the details below. We may verify your identity before fulfilling requests. You may also adjust certain settings in your account.

10. U.S. State Privacy (California and Others)

If you are a California resident, you may have additional rights under the CCPA/CPRA, including rights to know, delete, correct, and opt out of certain sharing for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes that require opt-in consent beyond permitted business purposes, consistent with applicable law. Other U.S. states may grant similar rights; we will honor applicable requests as required.

11. International Transfers

We may process and store information in the United States and other countries where we or our providers operate. If we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards (e.g., standard contractual clauses) where required.

12. Children

LVL is not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Platform and change the “Last updated” date. Where required, we will provide additional notice or seek consent.

14. Contact Us

For privacy questions or requests, contact Sports Excitement LLC (operator of Level Up N Coming) using the contact information published on the Platform or website footer. Please include your name, email associated with your account, and a description of your request.

Data controller: Sports Excitement LLC
Product: Level Up N Coming (LVL)